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Conflict Resolution Playbook: Practical Communication Skills for Preventing, Managing, and Resolving Conflict
Synopsis
Practical strategies to manage conflict in both personal and professional relationships Conflict is an unavoidable aspect of human existence, so it's vital to develop communication skills that will help you navigate these challenging moments.
With The Conflict Resolution Playbook, you'll discover real-life solutions to everyday problems and develop communication skills that can help you make breakthroughs at work, improve your relationships at home, and lead to significant personal growth.
You'll start by learning about conflict and the fundamental communication skills necessary for resolution. Then you can put that knowledge to use with clear-cut strategies for preventing conflicts, resolving them once they start, and dealing with common issues, such as gaslighting and bullying.
Along the way, you'll gain a better understanding of conflict itself—where it comes from, why it cuts so deep…
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