Books
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Conflict Resolution Playbook: Practical Communication Skills for Preventing, Managing, and Resolving Conflict
Practical strategies to manage conflict in both personal and professional relationships Conflict is an unavoidable aspect of human existence, so it's vital to develop communication skills that will help you navigate these challenging moments. With The Conflict Resolution Playbook, you'll discover real-life solutions to everyday problems and develop communication skills that can help you make breakthroughs at work, improve your relationships at home, and lead to significant personal growth. You'll start by learning about conflict and the fundamental communication skills necessary for resolution. Then you can put that knowledge to use with clear-cut strategies for preventing conflicts, resolving them once they start, and dealing with common issues, such as gaslighting and bullying. Along the way, you'll gain a better understanding of conflict itself—where it comes from, why it cuts so deep…
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Peaceful Leadership: Tools and Techniques for Fostering Psychological Safety, Trust, and Inclusion in Your Organization
Peaceful Leadership is a leadership framework that centers around three Primary Pillars and five Core Competencies. The three pillars are Trust, Psychological Safety, and Inclusion. These directly refer to humans' basic psychological needs when acting as members of a system or organization. A Peaceful Leader's role in fulfilling these needs is actualized through competency in five critical areas: Patience, Engagement, Appreciation, Curiosity, and Empowerment. Peaceful Leadership is the only leadership model developed by conflict experts specifically to prevent conflict-rich environment and foster peace-oriented cultures. The model applies core concepts of peace and conflict psychology to the fields of organizational psychology and leadership development in a robust merging of multidisciplinary approaches that address the challenges of human systems, such as cooperation, interdependent pr…